Support subscriptions for
Choose the option that suits you best
Choose the option that suits you best
This is for you who have a smaller website.
This is best for you if have a larger website that has more advanced features such as; Webshop, Training pages or member register with login
We feel so confident that we can help you, after we have approved your application to start a partnership with us, that we offer a full refund if you should not feel satisfied during the first 14 days
I can warmly recommend JJ Media to take care of websites that are completely adapted to your own needs. They are very responsive and fulfill one’s wishes with broad knowledge. In addition, they are creative and patient. They always make sure that I as a customer are 100% satisfied.
We have been using JJ Media’s services for almost 10 years! They are always responsive and always give us the support we need!
They are very responsive when we need to change something!
Unlimited changes? Is there a catch?
JJ Media believe it is our mission to help those who want to be serious with their Online presence! What’s better than a simplified WordPress management service?
That is why we offer our customers all the support they may need at a fixed price!
The unlimited changes are based on three rules:
What changes are included? And what is NOT included?
Support includes changes to your existing website that are of the type; WordPress troubleshooting, installation of new plugins, configurations & CSS changes etc.
The support does not include customization that requires special coding, addition of functions on the website that are not supported by already finished plugins or things that concern Design & graphics work.
Below you can see some examples:
If you are unsure, send a request and we will accept or deny it.
What changes are included in the "Calm" plan?
The “calm” plan is designed for those who want to know that the website is managed and so they can sleep peacefully. It contains all maintenance and safety aspects, but it does not include any ongoing changes.
For any changes, we recommend that you (in that case temporarily) upgrade your plan to the PRO plan.
Does your subscription have a Lock-in period?
We have no lock-in period, but all our subscriptions are invoiced in packages of at least three months.
There are no hidden costs for activation, termination or similar penalties. We believe in honest cooperation based on mutual trust.
Payments are made automatically every quarter but can be stopped at any time.
What happens if I’m not happy with you?
All our services have a money back guarantee for the first 14 days.
Can I cancel my subscription at any time?
Yes, you can unsubscribe from your customer area at any time to stop the collaboration. The service will then run until the end of the already paid period.
Can I change plans at any time?
Yes, it is possible to switch from one plan to another directly from the customer area.
How many websites can I use the subscription on?
Our subscriptions are designed for individual WordPress installations. If you have several websites, you can buy a subscription per website.
Can I talk directly to the technicians?
To ensure clarity, efficiency and low prices, we currently only offer support via e-mail, unless otherwise suggested by the technician.
Will I be assigned my own technician?
At JJ Media you have a whole team of experts at your disposal, each new request will be handled by the most suitable technician.
This is a great advantage compared to relying on just one freelancer who may not be available at the time or may not have the required expertise.
We make sure that the technician who takes care of your request has the competent skills to do the job!
Do I have to enter login information for WordPress and Hosting?
Yes, login details for your website are required to be able to work on your website.
We suggest that you create a separate login for JJ-media, but if you do not know how to do this, this will be our first assignment to create another user on your website
Which subscription is best for me?
If you want peace of mind and know that your site is in good hands but does not need to make much changes, then the “Calm” plan is best for you. If your business is in a growth phase and you are probably in need of making changes to your website, then the “PRO” plan is best for you.
If you have an online shop or have a website with more advanced features (such as WooCommerce, membership, online courses) then the ++ plans are the right solution for you.
I do not have a website yet, can you create one for me?
Our subscriptions are only for existing websites. If you want help with a new website, you can contact us and we will then recommend a solution for you with our partners.
I have a website that is under construction, can you complete it for me?
Our subscriptions are designed for existing and websites that are already online. If you are looking for support to complete a website that is under construction, we can recommend one of our affordable partners.
Do I get an invoice documentation for the work?
Of course, we provide receipts or invoice documents for your purchases.
Do you usually have Christmas, summer or black friday discounts?
No, we have chosen to keep prices low all year round because we believe that your web project needs support now, and does not have time to wait for discounts.
With a subscription to JJ Medias, you always have access to a large team of WordPress experts who take care of your website with all technical aspects, for a FIXED PRICE!
This helps you to sleep well at night and spend all your waking time focusing on the more important things in your business.
Managed wordpress pages
Here is a selection of