Support subscriptions for
wordpress websites

Choose the option that suits you best

FAST RELIABLE UNLIMITED SECURE PROFESSIONAL wordpress support

For static websites

This is for you who have a smaller website.

For Advanced Websites

This is best for you if have a larger website that has more advanced features such as; Webshop, Training pages or member register with login

  • Calm

  • Safety Package
    smaller sites

  • 78 month
  • ❌ Unlimited changes
    ✓ Emergency Support

    ❌ Speed ​​Optimization
    ✓ Monthly Report

    ✓ Free access to 500+ Premium plugins

    ✓ Regular Maintenance
    ✓ 24/7 security
    ✓ Uptime and SSL checks
    ✓ Backups

  • Calm++

  • Unlimited edits
    smaller sites

  • 116 month
  • ✓ Unlimited changes
    ✓ Emergency Support
    ✓ Speed ​​Optimization
    ✓ Monthly Report
    ✓ Free access to 500+ Premium plugins
    ✓ Regular Maintenance
    ✓ 24/7 security
    ✓ Uptime and SSL checks
    ✓ Backups

  • PRO

  • Safety Package
    Webshops & member sites

  • 97 month
  • ❌ Unlimited changes
    ✓ Emergency Support
    ❌ Speed ​​optimization
    ✓ Monthly Report
    ✓ Free access to 500+ Premium plugins
    ✓ Regular Maintenance
    ✓ 24/7 security
    ✓ Uptime and SSL checks
    ✓ Backups – Real Time
    ✓ Support for advanced features
    ✓ Staging environment
  • Pro++

  • Unlimited changes
    Webshops & member sites

  • 145 month
  • ✓ Unlimited changes
    ✓ Emergency Support
    ✓ Speed ​​Optimization
    ✓ Monthly Report
    ✓ Free access to 500+ Premium plugins
    ✓ Regular Maintenance
    ✓ 24/7 security
    ✓ Uptime and SSL checks
    ✓ Backups – Real Time
    ✓ Support for advanced features
    ✓ Staging environment

Satisfied or get your Money back, you have nothing to lose!

We feel so confident that we can help you, after we have approved your application to start a partnership with us, that we offer a full refund if you should not feel satisfied during the first 14 days

What do our existing customers say?

I can warmly recommend JJ Media to take care of websites that are completely adapted to your own needs. They are very responsive and fulfill one’s wishes with broad knowledge. In addition, they are creative and patient. They always make sure that I as a customer are 100% satisfied.

We have been using JJ Media’s services for almost 10 years! They are always responsive and always give us the support we need!
They are very responsive when we need to change something!

  • Emergency support

    Panicking? Something have stopped working?

    Is your website suddenly offline? Maybe there is something unexpected problem with a page? Something that stopped working? Do not worry! At JJ Media, we have first aid – with priority support for our customers!

  • Unlimited edits

    Does anything need to be changed?

    Change the content? Add a new page? Configure a plugin? Find the solution to a problem? Create only one support request, We solve the majority of support requests within one working day

  • Speed optimization

    We always make sure that your website is fast, stylish & clean for the enjoyment of you, Google and your visitors.

  • Activity report

    Every month we send you a report summarizing what we have done

    Every month we send a report on what has been done; updates, backups, scans, etc. We will explain what we have done in a language that is easy to understand, even if you are not technically inclined.

  • Staging Support

    For the CALM ++ & PRO plans

    All changes are first tested and validated on a copy of your websites (“staging page”) before they go live to the public.

  • Security

    Security around the clock

    We make sure to keep your site secure and constantly monitor it to avoid attacks, malware or data loss.

  • Surveillance and SSL controls

    Be aware of any problems

    Is your site suddenly offline? Could it be that your SSL certificate has expired? We monitor your website 24 / 7 to intervene before your visitors have time to notice it.

  • Premium plugins

    Access to the best plugins!

    You have access to some of the best plugins on the market! to a value of several thousand SEK. You never have to worry about licenses or renewals.

  • Everyday maintenance

    Weekly updates of WordPress and its themes and plugins to ensure that the site maintains a secure standard!

    Database cleaning and optimization can also be done to improve the loading speed.

  • Checkout control

    For the CALM ++ & PRO plans

    Daily check of the product & checkout pages to detect any discrepancies to avoid your customers seeing anything!

  • Backups

    Daily backups.

    Feel a total safe with backups every week, day or in real time, saved on a secure server. We use the best of techniques to make sure to avoid unpleasant surprises.

  • Avancerad support

    For the CALM ++ & PRO plans

    With the LUGN ++ & PRO plans, you have advanced support that is designed specifically for what your site sells; services, products, memberships or, for example, online courses.

Common questions

JJ Media believe it is our mission to help those who want to be serious with their Online presence! What’s better than a simplified WordPress management service?

That is why we offer our customers all the support they may need at a fixed price!

The unlimited changes are based on three rules:

  1. You can have one request at a time;
  2. Each request contains only one specific request at a time;
  3. The requests are for small changes or corrections (see below what is included and what is not included in our plans).

Support includes changes to your existing website that are of the type; WordPress troubleshooting, installation of new plugins, configurations & CSS changes etc.

The support does not include customization that requires special coding, addition of functions on the website that are not supported by already finished plugins or things that concern Design & graphics work.

Below you can see some examples:

EXAMPLE 1

  • Included: Change the website logo to an image you provide;
  • Not included: Design a new logo for your website.

EXAMPLE 2

  • Included: Add a new page to your website (with finished content and images you provide).
  • Not included: To develop a plugin that shows the store’s stock status on your site.

EXAMPLE 3

  • Included: Install and configure a plugin to add a new feature to the website.
  • Not included: rebuild a plugin to add a desired new functionality (for this we offer separate web development).

EXAMPLE 4

  • Included: Edit the “About us” page with the text you entered.
  • Not included: Write and / or design the layout for the page “About us”.

If you are unsure, send a request and we will accept or deny it.

The “calm” plan is designed for those who want to know that the website is managed and so they can sleep peacefully. It contains all maintenance and safety aspects, but it does not include any ongoing changes.

For any changes, we recommend that you (in that case temporarily) upgrade your plan to the PRO plan.

 

We have no lock-in period, but all our subscriptions are invoiced in packages of at least three months.

There are no hidden costs for activation, termination or similar penalties. We believe in honest cooperation based on mutual trust.

Payments are made automatically every quarter but can be stopped at any time.

 

All our services have a money back guarantee for the first 14 days.

Yes, you can unsubscribe from your customer area at any time to stop the collaboration. The service will then run until the end of the already paid period.

Yes, it is possible to switch from one plan to another directly from the customer area.

Our subscriptions are designed for individual WordPress installations. If you have several websites, you can buy a subscription per website.

To ensure clarity, efficiency and low prices, we currently only offer support via e-mail, unless otherwise suggested by the technician.

At JJ Media you have a whole team of experts at your disposal, each new request will be handled by the most suitable technician.

This is a great advantage compared to relying on just one freelancer who may not be available at the time or may not have the required expertise.

We make sure that the technician who takes care of your request has the competent skills to do the job!

 

Yes, login details for your website are required to be able to work on your website.

We suggest that you create a separate login for JJ-media, but if you do not know how to do this, this will be our first assignment to create another user on your website

If you want peace of mind and know that your site is in good hands but does not need to make much changes, then the “Calm” plan is best for you. If your business is in a growth phase and you are probably in need of making changes to your website, then the “PRO” plan is best for you.

If you have an online shop or have a website with more advanced features (such as WooCommerce, membership, online courses) then the ++ plans are the right solution for you.

 

Our subscriptions are only for existing websites. If you want help with a new website, you can contact us and we will then recommend a solution for you with our partners.

Our subscriptions are designed for existing and websites that are already online. If you are looking for support to complete a website that is under construction, we can recommend one of our affordable partners.

Of course, we provide receipts or invoice documents for your purchases.

No, we have chosen to keep prices low all year round because we believe that your web project needs support now, and does not have time to wait for discounts.

JJ Media

With a subscription to JJ Medias, you always have access to a large team of WordPress experts who take care of your website with all technical aspects, for a FIXED PRICE!
This helps you to sleep well at night and spend all your waking time focusing on the more important things in your business.

200

Managed wordpress pages

Here is a selection of

websites that we have worked with

 
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